Founded in 1979 by Ronald A. Rogers, R.A. Rogers, Inc. is a full-service nationwide collection agency that provides collection services to Credit Unions, Commercial and Property Management Firms, and Medical institutions.
A Full-Service, Nationwide Collection Agency
We have grown to be one of the most successful collection agencies in the Mid-Atlantic region. Our focus on service, compliance and technology allows us to accommodate growth and bring your institution the expertise you expect from a professional collection agency.
As members of the American Collectors Association, our collection staff is highly trained on all regulations concerning the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Gramm Leach Bliley Act, Telephone Consumer Protection Act (TCPA), and Health Insurance Portability and Accountability Act (HIPPA). We are licensed, bonded and/or insured in every state required by law.
Exceptional Customer Service
We take pride in retaining clients and establishing long standing business relationships. Our client service representatives speak with clients every 30 days, or as frequently as needed, to answer questions and to discuss the overall collection performance. Our reputation within the collection industry is very important to us and we value our clients’ reputations as if it were our own.
Take a Look a Some of Our Testimonials
We have worked with R.A. Rogers for many years now, and our institution continues to see a considerable success rate in addition to a strong sense of customer service. R.A. Rogers is markedly committed to their work, and they have always given thoughtful, detailed and reliable attention to our accounts. They are a delight to work with due to the level of professionalism they provide combined with their pleasant nature. We have been pleased with their quality of work and fully intend to maintain our relationship with them in the future.
— NASA Federal Credit Union
R.A. Rogers, Inc is always willing to go the extra mile to represent the credit union industry. Exceptional customer service representatives and great recovery. I have used this agency for many years at various credit unions and enjoy being a client.
— Democracy Federal Credit Union
Effective results and increasing monthly recoveries. They are a great team of people to work with.
— Tower Federal Credit Union
R.A. Rogers is as detail oriented as they are customer services oriented.
— Security Service Federal Credit Union
Learn More About Our History
Founder Ronald A. Rogers began his collections career in 1968 with Household Finance. Early in his career he focused on day-to-day collection operations and several years later he advanced to Branch Manager. During his tenure with Household Finance, he established knowledge that would catapult his career. He went on to explore other managerial roles within credit unions and repossession companies around the MD & DC metropolitan area. In 1979 he established R.A. Rogers, Inc. and started with what he knew best – collection and repossession.
Allow R.A. Rogers to get you results! You have nothing to lose and everything to gain — there is no cost if there is no collection.